Please note, it is the customer's responsibility to ensure that the correct shipping address is provided at the time of placing an order. If an incorrect or outdated address is provided:
- No Reshipment: We are unable to reship orders if they are delivered to an incorrect address that was provided at the time of order placement.
- Customer Responsibility: Any items delivered to an incorrect address due to customer error will be the responsibility of the customer.
- Address Updates: If you need to update your shipping address, please contact us immediately at store@cleorecs.com. This will ensure the change is made promptly and confirmed by us. Address changes must be communicated directly through our ordering platform prior to order dispatch. We are not responsible for address updates communicated through external websites or platforms.
We strongly advise double-checking your shipping details for accuracy when placing an order to avoid any issues with delivery.